Shipeasy

Credits & metering

The assistant runs on prepaid credits — how they're deducted, how to top up, and what happens at zero.

Production readyOn this page · 3 min readWorks with · Billing · Assistant

The assistant is metered with prepaid credits, separately from your subscription. Each plan includes an allowance; you top up when you want more headroom. Credits keep heavy AI usage predictable instead of metered after the fact.

No numbers here

What each plan includes, and what a top-up pack costs, is on the pricing page and on Settings → Billing — never in these docs, so there is nothing here to go stale

How credits are deducted

A credit is consumed per assistant interaction that calls the model. Read-only browsing of your own resources is cheap; longer reasoning, doc search, and multi-step plans cost more. The running balance is shown in the assistant panel and on the billing tab.

Prop

Type

Topping up

Credit top-ups are part of the main billing tab — there's no separate flow. Purchases go through the same Stripe checkout as your subscription and land on your balance right away.

One billing surface

Assistant credits were merged into billing — manage your subscription and your assistant credits in the same place. Top-ups are a one-time charge, not a plan change.

At zero balance

When the balance hits zero, the assistant pauses write and reasoning actions and prompts you to top up. Your flags, configs, and data are unaffected — only the in-dashboard assistant is gated on credits.

Was this page helpful?
Updated August 9, 2026✎ Edit this page

On this page