Shipeasy

Credits & metering

The assistant runs on prepaid credits — how they're deducted, how to top up, and what happens at zero.

Production readyOn this page · 3 min readUpdated · June 19, 2026Works with · Billing · Assistant

The assistant is metered with prepaid credits. Each plan includes an allowance; you top up when you want more headroom. Credits keep heavy AI usage predictable instead of metered after the fact.

How credits are deducted

A credit is consumed per assistant interaction that calls the model. Read-only browsing of your own resources is cheap; longer reasoning, doc search, and multi-step plans cost more. The running balance is shown in the assistant panel and on the billing tab.

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Topping up

Credit top-ups are part of the main billing tab — there's no separate flow. Purchases go through the same Stripe checkout as your subscription and land on your balance right away.

One billing surface

Assistant credits were merged into billing — manage your subscription and your assistant credits in the same place. Top-ups are a one-time charge, not a plan change.

At zero balance

When the balance hits zero, the assistant pauses write and reasoning actions and prompts you to top up. Your flags, experiments, and data are unaffected — only the in-dashboard assistant is gated on credits.

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